What you'll learn:
- a grounded general understanding of quality management systems, tools and strategies, including:
- History of Quality Management
- Process Management
- Introduction to ISO9001
- System, Process & Product Auditing
- Service Quality Management
- Quality Planning
- Quality Tools
- BONUS material: ask a question and I will provide an answer
This course will give you a grounded understanding of quality management systems, tools and strategies on how to improve the quality performance of an organisation, while keeping it simple and easy to understand in a step by step manner.
It is ideal for beginners as an onboarding process or for experienced professionals to refresh your knowledge and fill in on some gaps.
If you have any question during the course please feel free to contact us and I if necessary we will upload additional material into the BONUSsection to ensure you get all the answer you need.
The course gives several examples from the automotive industry, as the instructors primary experience is derrived from this industry, nevertheless, the principles can be applied to quality management in general.
This course will teach you:
- History of Quality Management
- Process Management
- Introduction to ISO9001
- System, Process & Product Auditing
- Service Quality Management
- Quality Planning
- Quality Tools
- BONUS material: ask a question and I will provide an answer
About the instructor:
The instructor has worked as over 15+ years in different countries and various roles in the manufacturing and service sector, such as Quality Manager, Logistic Manager, Engineering-, Quality- & Plant-director, etc. and currently part-time as lecturer for quality management strategies in a global TOP100 ranked university.
We hope you get maximum benefit out of this course, If yes, please leave a 5 Star rating!
