What you'll learn:
- How to map processes using different methods (essential concepts)
- How to decide which way of process mapping is optimal for your customer
- What tools to use for process mapping
- How to use and create a RACI map of a process
- Essential symbols and rules used in BPMN
- How to create simple maps of processes in Excel
What is the aim of this course?
During many consulting projects, you will have to map business processes. This will help you improve or change the existing processes. There are many ways in which you can do that. Not all of them will be understood by the customer, who will be using the processes in practice. Therefore, I will teach how to map business processes in practice using different methods. You will also learn which method to use in a specific situation.
In the course you will learn the following things:
How to map processes using different methods (essential concepts)
How to decide which way of process mapping is optimal for your customer
What tools to use for process mapping
This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 224 000 students including people working in EY, McKinsey, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others.
I teach through case studies, so you will have a lot of lectures showing examples of analyses, and tools that we use. To every lecture, you will find attached (in additional resources) the Excel files as well as additional presentations, and materials shown in the lectures so as a part of this course you will also get a library of ready-made analyses that can, with certain modifications, be applied by you or your team in your work.
Why have I decided to create this course?
During many consulting projects, you have to understand, map, and present key processes. After optimizing those processes, you will also have to create manuals presenting new processes. To do that efficiently you have to master the essential techniques used in process mapping. Most firms don’t give you the full toolbox that you need. This may lead to huge frustration during consulting projects and a lot of inefficiencies.
Therefore, I have decided to create this course that will help students understand or refresh the main skills and tools that they need to map processes efficiently. The course will give you the knowledge and insight into real-life case studies that will make your life during a consulting project much easier. Thanks to this course, you will know how to manage processes and what technique is the right one.
To sum it up, I believe that if you want to become a world-class Management Consultant or Business Analyst you have to have a pretty decent understanding of process mapping. That is why I highly recommend this course to Management Consultants or Business Analysts. The course will help you become an expert in process mapping on the level of McKinsey, BCG, Bain, and other top consulting firms.
In what way will you benefit from this course?
The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand, and analyze businesses. There is little theory – mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn:
How to map processes using different methods (essential concepts)
How to decide which way of process mapping is optimal for your customer
What tools to use for process mapping
You can also ask me any question either through the discussion field or by messaging me directly.
How is the course organized?
The course is divided currently into the following sections:
Introduction. We begin with a little introduction to the course as well as some general info on how the course is organized
How to Map Business Processes. There are many different ways to map business processes. In this section, we will show you how to use the most popular ones in practice. We will discuss flowcharts, BPMN, descriptive mapping, Gantt Charts, and RACI.
Case Study in Business Process Mapping. In this section, we will map processes in a firm that is producing educational content and courses. We will use BPMN, RACI, and descriptive methods for process mapping.
Tools for business process mapping. You can use different tools to map processes. In this section, we will discuss the selected one that you can find useful when doing process mapping.
Which method to choose? There are plenty of methods to map processes. Not all of them will be a good idea. In this section, we will see how to pick the optimal method for a specific situation.
You will be able also to download many additional resources
1. Useful frameworks and techniques
2. Analyses showed in the course
3. Additional resources
4. Links to additional presentations, articles, and movies
5. Links to books worth reading
What will you learn?
How to map processes using different methods (essential concepts)
How to decide which way of process mapping is optimal for your customer
What tools to use for process mapping
How to use and create a RACI map of a process
Essential symbols and rules used in BPMN
Create simple maps of processes in Excel
Who should take this course? Who should not?
Management Consultants
Business Analysts
Project Managers
What will students need to know or do before starting this course?
Basic or intermediate Excel
Basic knowledge of economics
Basic or intermediate knowledge of finance & accounting
