What you'll learn:
- Effective Interpersonal Skills
- Interpersonal Skills
- Using interpersonal skills to enhance personal effectiveness at the workplace.
Using good interpersonal skills is often the difference between effectively communicating, and building barriers to the communication process. Understanding the individual and creating an environment conducive to effective communication is an efficient means to developing valuable relationships.
Good interpersonal skills create significant advantages when communicating to build successful relationships. Consciously gathering information as you enter the process will make you more effective. Think of it as gathering intelligence to become more efficient.