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Udemy

Customer Service with AI (ChatGPT, ChatBase, and more!)

via Udemy

Overview

Improve Customer Service and Save Time with ChatGPT, ChatBase, Zapier, and more!

What you'll learn:
  • Learn how to use AI tools with detailed demos and downloadable PDF lab guides
  • Create your own ChatBot and use it to handle routine tasks, including responding to Facebook messages
  • Understand the basics of tools like ChatGPT, Gemini, and Lumen
  • Learn from an experience tech instructor that also has 15 years of management experience
  • Train your customer service team using AI simulated customer interactions
  • Create beautiful AI videos and find ways to automate Social Media tasks

"Absolutely loved this course, teaching style and delivery!! All concepts were clear, concise, and easy to understand. For context, I don’t have a technical background…This was an excellent introduction/crash course and really has quickly helped in my understanding! I will certainly be purchasing more courses from this master expert!" -Elise C

"The course has presented a wealth of material in an easily understood presentation format. Good Job!" -Floyd W


The absolute best course to start with if you are a customer service or support professional! Learn how to use AI tools to dramatically increase your productivity and performance. All lessons are quick, concise, and easy to follow. Plus, the course is frequently updated!


Some Of What You Will Learn:

  • The Basics of ChatGPT

  • Perform downloadable PDF exercises exclusive to this course

  • How to use AI to train your customer service staff

  • Write compelling and empathetic emails using ChatGPT

  • Easily create your own chatbot that responds to Facebook messages

  • Learn what chatbot training is, and train your own chatbot!

  • Automate repetitive tasks using Zapier

  • Automatically create support tickets

  • Quickly summarize long Emails with ChatGPT

  • How to detect something written by AI

  • Automate and schedule social media posts

The course is designed for professionals of all levels. If you have no AI experience, you will be able to understand the content of this course. I specialize in making new technology and concepts easy to understand and work with.

Don't miss out on this opportunity to take customer service (and your career!) to new heights. Enroll now and start working more effectively today!

Taught by

Rick Crisci and Leila Bulling Towne

Reviews

4.3 rating at Udemy based on 65 ratings

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