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Coursera Project Network

Customer Service with Python: Build a Chatbot using ChatGPT

Coursera Project Network via Coursera

Overview

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In this guided 2-hour project-based course, you'll learn the intricacies of building and customizing an AI-powered chatbot using Python and the ChatGPT API. You'll start by setting up your coding environment, including importing libraries and configuring the OpenAI API key. Then, you'll engage in direct communication with the ChatGPT model, learning to manage and refine the chatbot's conversation flow for handling FAQs in customer service. The project progresses as you develop skills to initiate and test chatbot conversations, ensuring they are aligned with customer service needs. Finally, you'll apply your newfound knowledge to build and interact with a customized chatbot tailored for specific e-commerce scenarios. This project is designed to guide you through each step, culminating in the creation of a functional customer service chatbot. By the end, you'll possess not only a working chatbot but also the skills to adapt and enhance AI chatbot solutions for various business needs.

Syllabus

  • Chat with an AI ChatBot with ChatGPT API on Google Colab
    • By the end of this project, learners will have mastered the skills necessary to build and customize an AI-powered chatbot using Python and ChatGPT API, enabling them to implement efficient and responsive customer service solutions for various business scenarios.

Taught by

Mo Rebaie

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