In this course, you will learn how to view configuration information, monitor processes, and gather diagnostic data about Amazon API Gateway. You will learn how to use this information to help troubleshoot common issues and provide effective support case details if you need to escalate an issue to Amazon Web Services (AWS) Support.
- Course level: Fundamental
- Duration: 1 hour
Activities
This course includes presentations, troubleshooting scenarios, videos, and resources for problem determination.
Course objectives
In this course, you will learn to:
- Recognize and resolve issues with API Gateway.
- Employ best-practice troubleshooting methodologies when investigating API Gateway issues.
- Locate and apply available AWS Support resources for API Gateway issues.
- Recognize and record relevant information to escalate API Gateway issues to the AWS Support team.
Intended audience
This course is intended for:
- Application developers who use API Gateway
- SysOps administrators who deploy API Gateway APIs
- SysOps administrators who manage API Gateway environments
Prerequisites
We recommend that attendees of this course have:
- Basic knowledge of application programming interfaces (APIs)
- Experience deploying applications to API Gateway
Course outline
Lesson 1: How to Use This Course
Lesson 2: Overview of Amazon API Gateway
Lesson 3: Gathering Information with the AWS Management Console
Lesson 4: Using the AWS CLI to Gather Information
Lesson 5: Monitoring Amazon API Gateway
Lesson 6: General Problem Determination
Lesson 7: Basic Troubleshooting Tools
Lesson 8: Troubleshooting API CORS errors
Lesson 9: Troubleshooting VPC Link Integration Configuration
Lesson 10: Troubleshooting Performance Latency
Lesson 11: Troubleshooting Issues Calling Private API Endpoints
Lesson 12: Troubleshooting Custom Domain Names
Lesson 13: Troubleshooting Security and Permissions
Lesson 14: Resources
Lesson 15: Support
Lesson 16: Feedback
