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Trailhead

Use Data Insights Across Salesforce

Salesforce via Trailhead

Overview

Expand cloud functionality using Data Cloud.
  • Integrate Data Cloud with Sales Cloud for accurate data and better insights.
  • Unlock crucial data for your agents and supervisors with Data Cloud.
  • Discover customer service insights from your data.
  • Learn how to personalize the shopper experience with Data Cloud.
  • Use Data Cloud to power journeys and customer interactions in Marketing Cloud Engagement
  • Expand the power of Salesforce with Data Cloud solutions on AppExchange.

Syllabus

  • Sales Cloud Enhancements with Data Cloud: Quick Look
    • Enhance Data-Driven Strategies with Sales Cloud and Data Cloud
  • Service and Data Cloud: Quick Look
    • Enhance Service with Data Cloud Insights
  • Service Intelligence: Quick Look
    • Get Started with Service Intelligence
  • Data Cloud for Commerce: Quick Look
    • Learn About Data Cloud for Commerce
  • Data Cloud-Driven Interactions in Marketing Cloud Engagement
    • Integrate Data Cloud and Marketing Cloud Engagement
    • Build Your Data Foundation
    • Personalize Your Omnichannel Journeys
  • Data Cloud Solutions on AppExchange: Quick Look
    • Discover Data Cloud Solutions on AppExchange

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