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Trailhead

Manage Google Workspace

Salesforce via Trailhead

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Overview

Set up Google Workspace and integrate essential apps with your CRM.
  • Explore platform integrations that boost selling, marketing, and overall productivity.
  • Explore the tools and best practices to manage the Google Workspace environment.
  • Explore best practices for managing Google Workspace Services.
  • Track customer interactions and work deals directly in Gmail and Google Calendar.

Syllabus

  • Google and Salesforce Partnership: Quick Look
    • Explore the Google and Salesforce Integrations
  • Google Workspace Administration
    • Sign Up for Google Workspace
    • Provision Users
    • Provision Groups
    • Manage Shared Resources
    • Manage Common User Scenarios
    • Structure Your Organization and Manage Profiles
    • Manage Roles in Google Workspace
  • Google Workspace Service Management
    • Enable Google Services
    • Manage Gmail
    • Manage Google Calendar
    • Manage Google Drive
    • Manage Mobile Devices for Google Workspace
    • Manage Retention Policies with Google Vault
    • Monitor Google Workspace
    • Manage Domains and Domain Aliases
    • Migrate Data and Get Support
  • Salesforce, Gmail, and Google Calendar Integration
    • Learn the Benefits of Integrating Salesforce with Gmail and Google Calendar
    • Set Up the Gmail Integration and Einstein Activity Capture
    • Turbo Charge Your Sales Reps with Inbox Features

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