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Trailhead

Embed Equality in Your Business

Salesforce via Trailhead

Overview

Gain skills to live the value of equality and support diversity and inclusion in the workplace and across your business.
  • Understand Equality as a Salesforce value, become an ally, and establish a common language
  • Reflect on personal identity and implicit bias and how both influence behavior.
  • Identify Inclusive Leadership traits and principles, and put them into practice.
  • Understand how Equality informs how we do business and support our customers and partners.

Syllabus

  • Equality Fundamentals
    • Learn the Importance of Equality at Salesforce
    • Explore Allyship
    • Put Allyship Practices into Play
    • Establish a Common Equality Language
  • Identity, Implicit Bias and Interactions with Others
    • Explore Identity
    • Understand Implicit Bias
    • Recognize Biases in the Workplace
    • Mitigate Microaggressions
  • Inclusive Leadership
    • Learn Inclusive Leadership Basics
    • Understand the Value of Inclusive Leadership
    • Recognize Inclusive Leadership Traits
    • Put Inclusive Leadership Principles into Practice
  • Equality and Customer Success at Salesforce
    • Drive Greater Equality with Salesforce Products
    • Explore Equality in the Salesforce Ecosystem

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