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Hong Kong Polytechnic University via edX
In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.
You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).
Note that this course is priced at USD $278.
Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource management
Week 2: Organizational Culture
Analyze organizational culture and its impacts on human capital
Week 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizations
Week 4: Week 1 - 3 Recap
Knowledge Check for previous weeks
Week 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage it
Week 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organization
Week 7: Employment Opportunities and Managing Employment Turnover Amid COVID-19
Discuss key trends in human resource management in the hospitality and tourism industry in the context of COVID-19, examine the current global outlook, understand the role of HR, learn about the potential strategies and their impacts on HR challenges, and gain an insight into Servant Leadership and its application.
Week 8: Week 5 - 7 Recap
Knowledge Check for previous weeks
Dr Alice Hon
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