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NPTEL

Public Organization and Management

NPTEL via Swayam

Overview

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ABOUT THE COURSE:Growth of any country largely depends upon the effective functioning of its government and public organizations. It is critical to understand how public organisations should be managed and develop capabilities to further improve their functioning. This course will provide the students with greater depth of research and theory about public management. It will further help them analyse various themes on the management of individuals, groups and processes in public sector organizationsINTENDED AUDIENCE: PG students, civil servants, and faculty teaching courses in the areas of managementINDUSTRY SUPPORT: Public Sector Undertakings and various government departments and organizations

Syllabus

Week 1:

Public management:

  • Meaning, scope, significance, challenges and opportunities
  • Private versus public management
  • Distinctiveness of public organizations
  • Effective public management, new public management and comparative public management

Week 2:

Approaches, principles and theories to the field of public management:

  • History of organizations
  • Classical approach, human relations approach
  • Administrative management school and bureaucracy
  • Decision-making approach and systems approach
  • Efficiency and effectiveness perspective of public management


Week 3:

Environment of public organizations:

  • Technological, legal, political, institutional, economic, demographic, ecological and cultural environment
  • Environmental components of public organizations- general, competence and responsiveness values, institutions and actors
  • Political authority and influence

Week 4:

Accountability and control:

  • Legislative, executive and judicial control
  • Role of civil society, public organizations and public
  • Public opinions, citizen and administration
  • People’s participation and control


Week 5:

Organizational performance:

  • Goals of public organizations
  • Behavioral theories of decision making
  • Approaches to organizational effectiveness - criteria and measures
  • Research insights on managing for high performance


Week 6:

Structure of public organizations:

  • Purpose, dimensions and influences
  • Organizational design – strategies and design alternatives
  • Reorganization- uses, cost and decision to reorganise


Week 7:

Management of people in public organizations:

  • Context of motivation in public organizations
  • Concept of motivation
  • Theories of motivation – need-based, process-based and learning-based perspectives


Week 8:

Public service motivation:

  • Dimensions of public service motivation
  • Values and types of incentives
  • Work-related attitudes – job satisfaction, commitment, work engagement, professionalism, empowerment
  • Positive organizational behavior
  • Surviving and thriving in public service


Week 9:

Effective leadership in public organizations:

  • Leadership versus management
  • Theories of leadership – traits, behavioral and contingency approaches - Managerial roles
  • Developing effective working relationship
  • Types of leadership and their impact on organizational culture


Week 10:

Administrative reforms, organizational change and development in public organizations:

  • Reforms – meaning, types, process, implementation and evaluation
  • Organization life cycle and stages
  • Responding to change
  • Planned change – resistance to change and types of change
  • Pattern of successful organizational change, implementation, success and failure of planned change


Week 11:

Public management through collaboration:

  • NPM to collaborative governance
  • Reasons for collaboration
  • Mechanisms and performance


Week 12:

Innovation in public sector organizations:

  • Techniques and tools – strategic planning, reengineering, Quality management, benchmarking and team management,
  • Integration and successful adoption of innovation strategies


Taught by

Prof. Vaneet Kashyap

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