Use this course as part of your corporate training activities to help employees learn important leaderships skills and the key elements of hotel management. This information is presented in brief online lessons that explain the functions of management, cultural diversity within the field of hospitality and hotel management communication.
Overview
Syllabus
- Ch 1. Organizational Change in Hospitality
- Ch 2. Management Functions
- Ch 3. Contemporary Leadership & Management Theories
- Ch 4. Continuous-Improvement Processes & Methods
- Ch 5. Organizational Behavior & Hospitality Management
- Ch 6. Communication in Hotel Management
- Ch 7. Management in the Hospitality Industry
- Ch 8. Team Building & Development in Hospitality
- Ch 9. Cultural Diversity in the Hospitality Industry
- Ch 10. Ethical Issues in the Hospitality Industry
