When you access this course, you'll find lessons you can use to help your managerial employees learn how to handle conflict in the workplace. The video lessons, short quizzes and tests are accessible 24 hours a day and can be assigned your employees or used in a corporate training session
Overview
Syllabus
- Ch 1. The Supervisor & Conflict Management
- Ch 2. Sources of Organizational Conflict
- Ch 3. Identifying Conflict Behaviors
- Ch 4. Conflict Management Strategies for Supervisors
- Ch 5. Conflict Prevention Strategies for Supervisors
