This microcredential will enable you to build self leadership and emotional intelligence to lead culturally diverse teams. You’ll gain practical and nuanced leadership skills such as conflict management and understanding how to enable communication and collaboration using appropriate leadership styles. These skills are key when managing global virtual teams and multicultural individuals.
You’ll delve into why culture matters and how it affects us before reflecting on cultural diversity within your own organisation, and how culture influences your own perspective.
With this knowledge, you’ll investigate the opportunities and challenges of culturally diverse teams and develop strategies to lead multicultural team members. What’s more, you’ll learn how to take your leadership skills to the next level and maximise your team’s potential for quality decision making and creative solutions.
Gain skills for managing conflict
To develop your leadership ability, you’ll learn vital techniques to manage conflict and allow communication in your team.
You’ll explore different cultural norms and learn how to bridge the distance between colleagues. With this knowledge, you’ll know how to navigate different communication styles, foster open connections, and successfully resolve conflicts.
Explore the leadership approaches for culturally diverse teams
Next, you’ll learn how to become a culturally aware leader as you unpack different leadership approaches.
With a variety of leadership approaches in your skillset, you’ll understand how to be open to diversity, how multicultural individuals contribute to the success of teams, and how to be an effective leader in an organisation of cultural diversity.
Explore cultural diversity in global virtual teams
Finally, you’ll unpack global virtual teams as you learn how to build team relationships when employees span different time zones and countries.
You’ll understand how to use the SPLIT framework to successfully manage virtual teams across the world.
Learn from the experts at Deakin University
The specialists at Deakin University will guide you through the microcredential to help ensure you finish with the knowledge and skills to successfully lead a culturally diverse team.
How will I be assessed on this microcredential?
This assessment requires you to conduct two to three interviews on culturally diverse team experiences with peers from your organisation or community. You will also need to write a 2000 word report (plus text transcripts of interviews) for a manager with recommendations and possible strategies for the organisation to lead and manage culturally diverse teams successfully.
What will I receive upon completion?
Upon completion, you’ll receive a Credly digital badge, a digital certificate and 0.5 Deakin Credit Points at Postgraduate level from Deakin University, and a statement of completion from FutureLearn.
This course is recognised by The Employee Mobility Institute – Australasia’s Global Workforce Management Industry Group. Learners who successfully complete the assessment will earn 20 CPD points
