This course is designed for new SAP Customers and Partners that are about to start their project implementation with SAP Sales Cloud and SAP Service Cloud and want to receive guidance, support and to get familiar with all services and platforms included in their subscription.
Overview
Syllabus
- Get Started with SAP Sales Cloud and SAP Service Cloud
- Understanding Your Onboarding Journey
- SAP Sales Cloud and SAP Service Cloud Product Overview
- Understanding S-Users and SAP for Me
- Provisioning your Environment for SAP Sales Cloud and SAP Service Cloud
- Finding Your Implementation Partner
- Planning Your Implementation with SAP Activate
- Managing Your Project with SAP Cloud ALM
- SAP Sales Cloud and SAP Service Cloud Onboarding Resource Center (ORC)
- Leveraging SAP Enablement Resources
- Getting SAP Support
- Utilizing SAP Trust Center
- SAP CX Best Practices - Adoption Overview and Preparation
- Continuous Quality Checks (CQC)
- Get Started with SAP Sales Cloud and SAP Service Cloud
