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Pluralsight

Microsoft Teams Voice Engineer: Monitor and Troubleshoot Teams Phone

via Pluralsight

Overview

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This course will teach you how to monitor and troubleshoot Microsoft Teams phones, clients, devices, direct routing connectivity, call failures, and, call quality related issues.

With its popularity, high usage, and high uptime required for Microsoft Teams phones, clients, devices, and their calling capabilities, comes great challenges to run, maintain, and if required, troubleshoot the Microsoft Teams infrastructure with minimum degradation. The MS-720 - Microsoft Teams Voice Engineer exam also includes these critical topics. In this course, Microsoft Teams Voice Engineer: Monitor and Troubleshoot Teams Phone, you’ll learn to monitor and troubleshoot Microsoft Teams phones, clients, devices and calling related issues. First, you’ll learn how to monitor and troubleshoot Microsoft Teams phone, clients, and devices. Next, you’ll understand how to resolve direct routing connectivity related issues. Finally, you’ll get to know how to monitor and troubleshoot call quality and call capabilities related issues. When you’re finished with this course, you’ll have the skills and knowledge of running maintaining and troubleshooting Microsoft Teams phones, clients and devices effectively for a flawless unified communication and collaboration experience for the end users in your organization.

Syllabus

  • Course Overview 1min
  • Monitor and Troubleshoot Microsoft Teams Clients and Devices 38mins
  • Monitor Microsoft Teams Phone 31mins
  • Troubleshoot Direct Routing Connectivity 15mins
  • Troubleshoot Call Failure and Call Quality 27mins

Taught by

Naveed Tauhid

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