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The Open University

The importance of interpersonal skills

The Open University via OpenLearn

Overview

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To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 Communication
  • 1 Communication
  • 2 Relationships
  • 2 Relationships
  • 3 Roles
  • 3 Roles
  • 4 Supply and demand: Kiran's story
  • 4 Supply and demand: Kiran's story
  • Conclusion
  • Acknowledgements

Reviews

4.8 rating, based on 6 Class Central reviews

4.3 rating at OpenLearn based on 77 ratings

Start your review of The importance of interpersonal skills

  • Good. I learned about the introduction of communication and interpersonal skills. I only wish the course was a little longer, but it's good enough. And I got a free certificate of course.
  • Profile image for Muskan Jain
    Muskan Jain
    I must say it boosted my confidence as leader and gave me ways to build smoothly a good relations.Very impressive study material 💯This course exposed me to the concepts that already wrap around my life in different shades and tints
  • Profile image for Dimitrios Paschos
    Dimitrios Paschos

    Very positive and enthusiastic, well organized and kept interest of students. Knows the
    material.
    She is very good at engaging people, and I felt comfortable participating in the class.
    She was very approachable, knowledgeable, and interesting to listen to.
    Relates/connects well with students—provides good environment for open discussion;
    really appreciated and liked the time and effort put in by you to respond to our papers.
    Created insights on aspects of literature that are often undermined or overlooked. Great
    classroom discussions and thought provoking questions; did not give enough time for
    heavier reading loads.
  • This course exposed me to the concepts that already wrap around my life in different shades and tints. Systematically highlighting the points on communication, relationship and roles has equipped me with needed skills to improve my interpersonal relationship skill set.
  • Profile image for Ehsan UL HAQ
    Ehsan UL HAQ
    Nice course. It will definitely help me to develop leadership qualities. I must say it boosted my confidence as leader and gave me ways to build smoothly a good relations.
  • Profile image for Asif Safi
    Asif Safi
    Very impressive study material 💯. Really appreciate it. I learned a lot from this course. Hopefully will help me with clients to deal.

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