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The Open University

Managing and managing people

The Open University via OpenLearn

Overview

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This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 What do managers actually do?
  • 1 What do managers actually do?
  • 2 What is managerial effectiveness?
  • 2 What is managerial effectiveness?
  • 3 What does your effectiveness depend on?
  • 3 What does your effectiveness depend on?
  • 4 Your job
  • 4 Your job
  • 4.1 The nature of the job
  • 4.2 The ‘job description’ approach
  • 4.3 The roles of a manager
  • 4.3.1 Interpersonal roles
  • 4.3.2 Informational roles
  • 4.3.3 Decisional roles
  • 5 The demands, constraints and choices of your job
  • 5 The demands, constraints and choices of your job
  • 6 Your management skills
  • 6 Your management skills
  • 6.1 Characteristics of an effective manager
  • 7 Transition into management
  • 7 Transition into management
  • 7.1 Making the transition
  • 8 Recognising pressure and avoiding stress
  • 8 Recognising pressure and avoiding stress
  • 8.1 Causes of stress
  • 8.2 Symptoms of stress
  • 8.3 Reducing stress
  • 9 Managing your time
  • 9 Managing your time
  • 9.1 Work shedding
  • 9.2 Time saving and time planning
  • Conclusion
  • References
  • Acknowledgements

Reviews

4.5 rating at OpenLearn based on 43 ratings

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