Learn about trust in the organisational context. This free course, Developing high trust work relationships, introduces the concept of trust, what it means to you and how it may affect your organisation.
Overview
Syllabus
- Introduction
- Learning outcomes
- 1 The concept of trust
- 1 The concept of trust
- 2 What is trust?
- 2 What is trust?
- 3 Trust as a belief
- 3 Trust as a belief
- 4 The challenge of trust in organisations
- 4 The challenge of trust in organisations
- 5 The consequences of trust in organisations
- 5 The consequences of trust in organisations
- 6 Behavioural consequences: increased performance
- 6 Behavioural consequences: increased performance
- 7 Attitudinal consequences: commitment, job satisfaction, intent to stay
- 7 Attitudinal consequences: commitment, job satisfaction, intent to stay
- Conclusion
- References
- Acknowledgements
