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The Open University

Managing complexity: a systems approach

The Open University via OpenLearn

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Overview

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Do you need to change the way you think when faced with a complex situation? Managing complexity: a systems approach, is a free course that examines how systemic thinking and practice enables you to cope with the connections between things, events and ideas. By taking a broader perspective complexity becomes manageable and it is easier to accept that gaps in knowledge can be acceptable.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 Managing complex systems
  • 1 Managing complex systems
  • 1.1 Thinking about expectations
  • 1.1.1 Learning by experience
  • 2 Preparing to tackle this unit
  • 2 Preparing to tackle this unit
  • 2.1 The nature of systems thinking and systems practice
  • 2.2 Taking responsibility for your own learning
  • 2.3 Appreciating epistemological issues
  • 2.4 Review
  • 3 Understanding systems approaches to managing complexity
  • 3 Understanding systems approaches to managing complexity
  • 3.1 Introduction
  • 3.2 Making sense of the metaphor
  • 4 Systems practice – unpacking the juggler metaphor
  • 4 Systems practice – unpacking the juggler metaphor
  • 5 Being a systems practitioner
  • 5 Being a systems practitioner
  • 5.1 The state of ‘Being’
  • 5.2 Being aware of the constraints and possibilities of the observer
  • 5.3 Appreciating your basis for understanding
  • 5.4 Experience – making distinctions based on a tradition and constructing a history
  • 5.5 Distinctions about systems practice
  • 5.6 Learning and effective action
  • 5.7 Being ethical
  • 5.8 Reviewing some implications for systems practice
  • 6 Engaging with complexity
  • 6 Engaging with complexity
  • 6.1 Articulating your appreciation of complexity
  • 6.2 Experiencing complexity as mess or difficulty
  • 6.3 Where is the complexity and what is it?
  • 6.4 Choosing to distinguish between complex situations and complex systems
  • 6.5 Appreciating some implications for practice
  • Activity answers
  • Conclusion
  • References
  • Acknowledgements

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