Why Design Thinking, and Why Does it Matter? Complexity requires a creative problem-solving mindset to solve problems. Design Thinking has been applied to systems-level problems to innovative product design to ground solutions to what benefits people most through empathy and curiosity. Nurses are natural healthcare designers who are driven to improve patient lives from a place of compassion and work with far from perfect technologies.
Join us and learn techniques to apply design thinking principles in everyday interactions! Be inspired by examples of what™s possible when solving the crux of the problem and feel empowered to change how you work! Learn more about collaboration tools like Miro!
Presenter
Rachael Acker
VP, Experience Strategy & Research Mad*Pow.
About our Presenter
Rachael Acker was educated about Design Thinking methods through Stanford school in 2012. She has since applied this knowledge to the design of digital products and services across life sciences, financial, and healthcare innovations.
Learning Outcome
At the conclusion of this learning activity, (at least 75% of) participants will be able to discuss how Design Thinking can be used to improve patient care.
Disclosure
The following activity director(s), planning committee member(s), speaker(s), author(s) or anyone in a position to control the content for this activity have reported the following financial relationship(s)* with ineligible company(ies)**. All of the relevant financial relationships listed for these individuals have been mitigated.
Rachael Acker, faculty for this learning activity, has stock ownership in Healthhero LLC.
* A financial relationship" includes employee, researcher (named as the PI), consultant, advisor, speaker, independent contractor (including contracted research), royalties or patent beneficiary, executive role, and/or an ownership interest (not including stocks owned in a managed portfolio).
** An ineligible company is any entity whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Bibliographic Material
- Slide #7, #8, #9: Design Justice Network principles. https://designjustice.org/read-the-principles [designjustice.org]
- Slide #10: Design for equality. https://onlinepublichealth.gwu.edu/resources/equity-vs-equality/ [onlinepublichealth.gwu.edu]
- Slide #11: Foundations of Humane Technology. https://youtu.be/r2RkIhU7-gs [youtu.be]
- Slide #12: Design Thinking principles. https://dschool.stanford.edu/resources [dschool.stanford.edu]
- Slide #21: Experience map in Miro. https://miro.com/app/board/uXjVODgmJIA=/?invite_link_id=82170110554 [miro.com]
- Slide #22: Mental Models by Indy Young https://indiyoung.com/examples/ [indiyoung.com]
- Slide #25: Explaining MVP https://blog.crisp.se/2016/01/25/henrikkniberg/making-sense-of-mvp [blog.crisp.se]
- Slide #32: Concepts designs by Healthero.io
- Slide #35: Design Kit Indicators Worksheet: https://www.designkit.org/methods/define-your-indicators [designkit.org], https://www.humanetech.com/insights/the-drivers-of-extractive-technology [humanetech.com]
- Slide #36: Build better surveys using Typeform https://www.typeform.com/ [typeform.com]
