Work with real-time features in Dynamics 365 Customer Insights - Journeys

In this module, you'll:

• Upload images to the file library and use images in marketing content.
• Create and publish an email.
• Enhance your emails by utilizing personalization, content blocks, and content ideas, and more.
• Upload images to the file library and use images in marketing content.
• Create and publish a text message.
• Create and publish a push notification.
• Add personalization to emails, text messages, and push notifications.
• Create and publish a form.

In this module, you'll:

• Manage segments in real-time marketing.
• Work with triggers in real-time marketing.
• Create a journey in real-time marketing.
• Set a business goal and measure progress through a journey.
• Determine when to use attribute versus if/then branches.
• Use an A/B test within the customer journey.
• Use AI-driven, run-time channel optimization.
• Raise triggers from a journey to run another journey or Power Automate flow.

In this module, you'll:

• Create custom triggers.
• Trigger an action outside a journey.
• Move custom triggers across environments.