- Module 1: This module examines the key functionality that's available in the more commonly used Microsoft 365 admin roles. It also provides instruction on how to configure these roles.
By the end of this module, you should be able to:
- Describe the Azure RBAC permission model used in Microsoft 365.
- Describe the most common Microsoft 365 admin roles.
- Identify the key tasks assigned to the common Microsoft 365 admin roles.
- Delegate admin roles to partners.
- Manage permissions using administrative units in Azure Active Directory.
- Elevate privileges to access admin centers by using Azure AD Privileged Identity Management.
- Module 2: This module examines how to monitor your organization's transition to Microsoft 365 using Microsoft 365 tools. It also examines how to develop an incident response plan and request assistance from Microsoft.
By the end of this module, you should be able to:
- Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center.
- Develop an incident response plan to deal with incidents that may occur with your Microsoft 365 service.
- Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support issues.
Prepare for Copilot for Microsoft 365: Part 2 – Administrative roles and Tenant health
Overview
Syllabus
- Module 1: Module 1: Configure administrative roles in Microsoft 365
- Introduction
- Explore the Microsoft 365 permission model
- Explore the Microsoft 365 admin roles
- Assign admin roles to users in Microsoft 365
- Delegate admin roles to partners
- Manage permissions using administrative units in Azure Active Directory
- Elevate privileges using Azure AD Privileged Identity Management
- Examine best practices when configuring administrative roles
- Knowledge check
- Summary
- Module 2: Module 2: Manage tenant health and services in Microsoft 365
- Introduction
- Monitor the health of your Microsoft 365 services
- Monitor tenant health using Microsoft 365 Adoption Score
- Monitor tenant health using Microsoft 365 usage analytics
- Develop an incident response plan
- Request assistance from Microsoft
- Knowledge check
- Summary
