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Microsoft

MS-102 Configure your Microsoft 365 tenant

Microsoft via Microsoft Learn

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Overview

  • Module 1: This module examines each of the tasks that an organization must complete to successfully configure its Microsoft 365 experience.

    By the end of this module, you should be able to:

    • Configure your company’s organization profile, which is essential for setting up for your company’s tenant.
    • Maintain minimum subscription requirements for your company.
    • Manage your services and add-ins by assigning more licenses, purchasing more storage, and so on.
    • Create a checklist that enables you to confirm your Microsoft 365 tenant meets your business needs.
  • Module 2: This module provides instruction on how to create and manage user accounts, assign Microsoft 365 licenses to users, recover deleted user accounts, and create and manage mail contacts.

    By the end of this module, you should be able to:

    • Identify which user identity model best suited for your organization.
    • Create user accounts from both the Microsoft 365 admin center and Windows PowerShell.
    • Manage user accounts and licenses in Microsoft 365.
    • Recover deleted user accounts in Microsoft 365.
    • Perform bulk user maintenance in Azure Active Directory.
    • Create and manage mail contacts from both the new Exchange admin center and Exchange Online PowerShell.
  • Module 3: This module provides instruction on how to create groups for distributing email to multiple users within Exchange Online. It also explains how to create groups to support collaboration in SharePoint Online.

    By the end of this module, you should be able to:

    • Describe the various types of groups available in Microsoft 365.
    • Create and manage groups using the Microsoft 365 admin center and Windows PowerShell.
    • Create and manage groups in Exchange Online and SharePoint Online.
  • Module 4: This module provides instruction on how to add a custom domain to your Microsoft 365 deployment. It also examines the DNS requirements that are necessary to support a new domain.

    By the end of this module, you should be able to:

    • Identify the factors that must be considered when adding a custom domain to Microsoft 365.
    • Plan the DNS zones used in a custom domain.
    • Plan the DNS record requirements for a custom domain.
    • Add a custom domain to your Microsoft 365 deployment.
  • Module 5: Configure client connectivity to Microsoft 365

    By the end of this module, you should be able to:

    • Describe how Outlook uses Autodiscover to connect an Outlook client to Exchange Online.
    • Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Autodiscover process.
    • Describe the connectivity protocols that enable Outlook to connect to Microsoft 365.
    • Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments.

Syllabus

  • Module 1: Module 1: Configure your Microsoft 365 experience
    • Introduction
    • Explore your Microsoft 365 cloud environment
    • Configure your Microsoft 365 organizational profile
    • Manage your tenant subscriptions in Microsoft 365
    • Integrate Microsoft 365 with customer engagement apps
    • Complete your tenant configuration in Microsoft 365
    • Knowledge check
    • Summary
  • Module 2: Module 2: Manage users, licenses, and mail contacts in Microsoft 365
    • Introduction
    • Determine the user identity model for your organization
    • Create user accounts in Microsoft 365
    • Manage user account settings in Microsoft 365
    • Manage user licenses in Microsoft 365
    • Recover deleted user accounts in Microsoft 365
    • Perform bulk user maintenance in Azure Active Directory
    • Create and manage guest users
    • Create and manage mail contacts
    • Knowledge check
    • Summary
  • Module 3: Module 3: Manage groups in Microsoft 365
    • Introduction
    • Examine groups in Microsoft 365
    • Create and manage groups in Microsoft 365
    • Create dynamic groups using Azure rule builder
    • Create a Microsoft 365 group naming policy
    • Create groups in Exchange Online and SharePoint Online
    • Knowledge check
    • Summary
  • Module 4: Module 4: Add a custom domain in Microsoft 365
    • Introduction
    • Plan a custom domain for your Microsoft 365 deployment
    • Plan the DNS zones for a custom domain
    • Plan the DNS record requirements for a custom domain
    • Create a custom domain in Microsoft 365
    • Knowledge check
    • Summary
  • Module 5: Module 5: Configure client connectivity to Microsoft 365
    • Introduction
    • Examine how automatic client configuration works
    • Explore the DNS records required for client configuration
    • Configure Outlook clients
    • Troubleshoot client connectivity
    • Knowledge check
    • Summary

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