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Microsoft

Integrate Store operations with Microsoft Teams

Microsoft via Microsoft Learn

Overview

  • Module 1: Learn how Store Operations Assist integrated with Microsoft Teams creates a unified and dependable platform for store associates.

    In this module, you'll:

    • Learn about the benefits of Store Operations Assist integrated with Microsoft Teams.
    • Learn about the pre-requisites to set up Store Operations Assist within Microsoft Teams.
    • Review the retail story and scenarios that are set up for use in other modules in this learning path.
  • Module 2: Learn how to set up the Store Operations Assist Teams app.

    In this module, you'll learn how to:

    • Enable the search setting.
    • Use retail team templates.
    • Set up environment variables for the Store Operations Assist Teams app.
    • Enable user access to the Store Operations Assist Teams app.
    • Create and assign app setup policies for frontline workers.
  • Module 3: Learn how to use the Store Operations Assist Teams app directly within Teams mobile.

    This module explains how to:

    • Download and install the Power Apps mobile app.
    • Use the Store Operations Assist Teams app as a store manager.
    • Use the Store Operations Assist Teams app as a store associate.
  • Module 4: Learn how to enable Store Operations Assist to create and approve requests in Microsoft Teams.

    This module explains how to:

    • Enable Teams Approvals for the Requests flow.
    • Assign approval requests to store managers by using Store Operations Assist Teams.
    • Approve or reject any request by using the Approvals app in Microsoft Teams.

Syllabus

  • Module 1: Module 1: Introduction to Store Operations Assist within Teams
    • Introduction
    • Retail story
    • Check your knowledge
    • Summary
  • Module 2: Module 2: Set up the Store Operations Assist Teams app
    • Introduction
    • Exercise – Enable the search setting
    • Exercise – Use retail team templates to create teams (optional)
    • Exercise – Set up environment variables for Store Operations Assist Teams
    • Exercise – Enable user access to Store Operations Assist Teams
    • Exercise – Create and assign app setup policies
    • Check your knowledge
    • Summary
  • Module 3: Module 3: Use the Store Operations Assist Teams app
    • Introduction
    • Exercise - Download and install Power Apps mobile app
    • Exercise - Use Store Operations Assist Teams as store manager
    • Exercise - Use Store Operations Assist Teams as store associate
    • Check your knowledge
    • Summary
  • Module 4: Module 4: Use Store Operations Assist with Microsoft Teams Approvals
    • Introduction
    • Exercise - Enable Teams Approvals for Requests flow in Power Apps
    • Exercise - Create a request in Store Operations Assist Teams
    • Exercise - Use the Approvals app to approve a request from Store Operations Assist Teams
    • Check your knowledge
    • Summary

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