- Module 1: This module explains the process of obtaining a training environment that you will use for all subsequent modules in this learning path.
- Learn which applications are required to deploy Microsoft Cloud for Healthcare.
- Learn how to obtain trial licenses for all Microsoft Cloud for Healthcare required applications.
- Learn how to set up a Microsoft Cloud for Healthcare training environment.
- Module 2: This module describes the healthcare data model that is included in the Microsoft Cloud for Healthcare solutions. The healthcare data model for Microsoft Dynamics 365 is based on the Fast Healthcare Interoperability Resources (FHIR) standards framework.
- Learn about Common Data Model.
- Learn about the Microsoft Cloud for Healthcare data model.
- Learn about Common Data Model extensibility.
- Module 3: This module introduces the Microsoft Cloud for Healthcare.
- Learn about the current healthcare trends and demands
- Understand the basics of Microsoft Cloud for Healthcare
- Learn about priority healthcare scenarios and featured capabilities of the solution
- Module 4: Manage healthcare data with Microsoft Cloud for Healthcare solution.
- Explore the Healthcare Data Model
- Navigate the Care Management application
- Create a new location record for Lamna Healthcare Company
- Module 5: Learn how to enhance patient engagement within a healthcare organization by using patient outreach tools. The Patient Outreach application is part of Microsoft Cloud for Healthcare, and it focuses on patient campaign management, which helps you organize and automate marketing and communicate with patients. The app helps healthcare providers reach out to their communities and patients in a targeted, efficient way. Providers can choose email, text, regular mail, or a combination, to provide healthcare information to specific groups of patients and community members.
- Create a patient segment.
- Create a marketing email.
- Create a patient journey.
- Create a virtual healthcare marketing event.
- Module 6: Learn how to empower health team collaboration within a healthcare organization by using the Home Health application in Microsoft Cloud for Healthcare. With the Home Health application, provider personnel can schedule appointments for the patient based on various factors. You can view patient information directly in context, and a guided business process flow ensures each measure is taken before and after booking the appointment.
- Create a bookable resource.
- Configure the schedule board.
- Use care management components with the Microsoft Dynamics 365 Field Service Mobile app.
- Module 7: In this module, you'll explore the Azure Health Bot and discover how healthcare organizations can use it to build and deploy AI-powered, compliant, conversational healthcare experiences at scale. The Azure Health Bot combines built-in medical database with natural language capabilities to understand clinical terminology and can be easily customized to support your organization's clinical use cases. The service ensures alignment with industry compliance requirements and is privacy protected to HIPAA standards.
- Set up Azure Health Bot
- Configure Dynamics 365 Customer Service Omnichannel Live Chat
- Embed Azure Health Bot in a Power Apps Portal
- Extend Azure Health Bot with custom scenarios
- Module 8: Provide patients with access to their health data, appointment scheduling, and information through the Patient Access portal and the Patient Service Center.
- Set up and navigate the Patient Access portal.
- Create and set up agent scripts to show in the Productivity pane.
- Create and set up knowledge articles.
- Experience an escalation scenario from the Healthcare Patient Portal through Microsoft Azure Health Bot into Patient Service Center.
- Module 9: In this module, you'll learn how to configure the Virtual Clinic application as part of the Microsoft Cloud for Healthcare. The Virtual Clinic application allows clinicians to use video conferencing to provide high-quality, personalized, and affordable consultations. Using the entire meetings platform in Microsoft Teams, providers can schedule, manage, and conduct virtual visits with patients.
- Configure the Virtual Clinic app
- Configure Microsoft Teams for virtual visits
- Schedule a virtual visit in the Patient Portal
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