Microsoft Copilot: Your Everyday AI Companion

Overview

Embark on a journey into the world of AI with our comprehensive Microsoft Copilot: Your Everyday AI Companion. This program is designed for individuals eager to harness the power of artificial intelligence to revolutionize productivity and innovation within their organizations. Why choose this program? In-demand skills: Master the art of prompt engineering, AI integration, and ethical AI use—skills that are highly sought-after in today's job market. Career advancement: Position yourself as a valuable asset to any organization seeking to optimize workflows and drive innovation through AI. Practical application: Gain hands-on experience through real-world scenarios and projects, allowing you to immediately apply your newfound skills. By the end of this program, you will be able to: Apply Generative AI and Copilot within the Microsoft ecosystem to enhance productivity and drive innovation. Recognize Copilot's impact on various business operations, including security, marketing, sales, and customer service. Identify and mitigate potential risks associated with AI, such as bias, data privacy concerns, and intellectual property issues. Navigate the complex legal and ethical landscape surrounding Copilot and other AI tools. Whether you've been using AI or Copilot or just beginning, this course will provide you with the foundation and practical skills needed in the new world of AI. Enroll today and unlock your potential as an AI-powered productivity expert.

Syllabus

Course 1: Introduction to Microsoft Copilot
- Offered by Microsoft. In this introductory course, you'll embark on a journey into the world of generative AI and Microsoft Copilot. We'll ... Enroll for free.

Course 2: Applications of Copilot in the Workplace
- Offered by Microsoft. Explore how Microsoft Copilot is transforming business functions. Discover Copilot's AI-powered features designed to ... Enroll for free.

Course 3: Copilot Best Practices, Ethics and Regulatory Implications
- Offered by Microsoft. Equip yourself with the knowledge and tools needed to responsibly leverage Microsoft Copilot while navigating the ... Enroll for free.

Courses

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5 hours 59 minutes
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Explore how Microsoft Copilot is transforming business functions. Discover Copilot's AI-powered features designed to streamline interactions and improve efficiency. Learn how to harness Copilot to automate responses to routine inquiries, rapidly resolve complex issues, and even anticipate potential problems before they escalate. Explore real-world examples of how organizations have used Copilot to elevate their customer service and success initiatives. Evaluate the tangible impact of Copilot on key metrics like customer satisfaction, retention rates, and overall experience. Gain insights into best practices for integrating Copilot into your customer-facing workflows to achieve measurable improvements in your customer support operations. By the end of this course, you'll be able to: • Identify how Copilot can optimize marketing, sales, and customer service processes. • Demonstrate the ability to use Copilot to optimize marketing, sales, and customer service processes. • Assess the benefits and potential challenges of integrating Copilot into different business functions, considering factors like efficiency, effectiveness, ethical considerations, and regulatory compliance.
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5 hours 59 minutes
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Equip yourself with the knowledge and tools needed to responsibly leverage Microsoft Copilot while navigating the complex landscape of ethical considerations and regulatory compliance. You’lll gain a comprehensive understanding of key ethical concepts relevant to generative AI, such as transparency, human oversight, accountability, and fairness. The course will delve into real-world scenarios, evaluating the effectiveness of various Copilot prompts and configurations through the lens of ethics and regulation. After completing this course, you'll be able to: • Identify key ethical and regulatory concepts related to generative AI, such as transparency, human agency and oversight, accountability, technical robustness and safety, diversity, nondiscrimination and fairness, privacy and data governance, and social and environmental well-being. • Evaluate the effectiveness of various Copilot prompts and configurations, while considering ethical implications and regulatory compliance in different usage scenarios. • Develop a comprehensive framework for responsible Copilot use incorporating best practices, ethical considerations, and adherence to relevant regulations.
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6 hours 51 minutes
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In this introductory course, you'll embark on a journey into the world of generative AI and Microsoft Copilot. We'll demystify the concepts behind this transformative technology, exploring its potential and limitations. You'll gain a clear understanding of what generative AI is, how it works, and the diverse range of tasks it can perform. You'll be introduced to the specific capabilities of Copilot within the Microsoft 365 and Dynamics 365 ecosystems. We'll showcase how Copilot harnesses the power of AI and machine learning to revolutionize your productivity across various applications. From automating mundane tasks to generating creative content, you'll discover the myriad ways Copilot can enhance your workflow. By the end of this course, you'll be able to: • Recognize what Generative AI is and what it can and cannot do. • Define Copilot capabilities within the Microsoft 365 and Microsoft Dynamics 365 ecosystems. • Access and navigate the 365 Copilot platform effectively. • Recognize how to leverage Microsoft Copilot integration. • Demonstrate prompt engineering to get the most useful responses from Microsoft Copilot.