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University of Adelaide

Manage Virtual and Hybrid Teams

University of Adelaide via FutureLearn

Overview

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Keep your virtual or hybrid teams connected and working efficiently

Working practices have radically evolved over the last five years. Being able to lead, motivate, and supervise a team remotely is a crucial part of management today.

On this four-week course from the University of Adelaide, you’ll gain the skills and strategies you need to lead a motivated and efficient virtual team.

You’ll consider a range of factors affecting virtual work, including diversity, connection, and communication.

Explore the changing nature of work and new developments in virtual communication

You’ll begin by reviewing the status quo in virtual communication and virtual management.

Weighing up the advantages and disadvantages of remote and hybrid work, you’ll discover how managers decide what model is best for their team or organisation.

Learn what makes a successful digital workplace

Focusing on critical success factors, you’ll examine what works and what doesn’t in virtual and hybrid working environments.

You’ll also gain a toolkit for monitoring your colleagues’ wellbeing and performance from behind a screen.

Master strategies for managing remote teams

Guided by your course leader, you’ll delve deeper into virtual communication and management strategies. You’ll learn how taking a trust-based approach to management can help to involve and inspire employees working remotely.

By the end of the course, you’ll have the practical skills you need to stay connected with colleagues and boost your organisation’s efficiency.

This course is designed for managers or team leaders working in organisations that are completely or partially operating remotely. It is primarily aimed at new or emerging managers, but may also interest more experienced managers looking to upskill or update their approach to virtual management.

Please note, Chris is not able to join the discussions or respond to individual comments, however, the course encourages a strong learning community. The learning is focused around debate and discussion - supporting other learners, sharing your own experience and knowledge, and listening to new perspectives. We hope that you will enjoy interacting with and learning from each other in this way. Don’t forget to comment, reply to other learners and ‘like’ comments.

Syllabus

  • The changing nature of work
    • Getting started
    • Introduction to Week 1
    • What are virtual and hybrid ways of working?
    • What are the advantages and disadvantages of virtual and hybrid ways of working?
    • What motivates teams in these environments?
    • How can managers objectively assess the benefits or otherwise for their team and their organisation?
    • Assessment
    • Bringing it all together
  • Success in virtual and hybrid teams
    • Introduction to Week 2
    • What works and what doesn’t work in virtual and hybrid teams?
    • Critical success factors for virtual environments
    • Setting boundaries
    • Assessment
    • Bringing it all together
  • Is it working for me?
    • Introduction to Week 3
    • Signs and symptoms that things are working or not working in virtual or hybrid teams
    • Collaborative approaches to assessing performance and well-being in virtual or hybrid environments
    • Assessment
    • Bringing it all together
  • Management strategies
    • Introduction to Week 4
    • Taking a trust-based approach to management in virtual or hybrid environments
    • Engaging the team to implement change
    • Assessment
    • Bringing it all together
    • What’s next?

Taught by

Chris Hope

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