Learn how to give timely, effective feedback that boosts your employees' efficiency and overall performance in the workplace.
Overview
Syllabus
Introduction
- Everything is feedback
- Purposes of feedback
- Personalized feedback
- Timely feedback
- Specific feedback
- Active listening
- Don't get defensive
- Feedback with heated emotions
- Fundamental attribution error
- Lack of humility
- Lack of motivation
- Lack of ability
- Taking disciplinary action
- When feedback doesn't stick
- The greaser approach
- Address behavior
- Feedback balance
- Utilizing feedback data
- Value mid performing team members
- Foster informal feedback
- Feedback ownership
- Feedback methods
- Relational feedback
- Resources for giving effective feedback
Taught by
Amber Vanderburg and Madecraft
