Coursera Cuts Jobs Despite $100M Revenue Milestone

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

The Outsourced Environment

via LinkedIn Learning

Go to class Write review

Overview

Learn how to discuss and support the work conditions surrounding the management or delivery of outsourced services.

Syllabus

Introduction
  • Enhance your outsourcing environment
  • Things to know
  • The benefit of outsourcing
1. Contract Components
  • Understanding the contract and relationship
  • The ongoing role of the contract
  • The contract points of contact
2. Outsourcing Operational Nuances
  • Who is my boss?
  • Time tracking requirements
  • People you will and won't see
  • Problems: How much should I share?
  • Developing and maintaining technical skills
3. Handling Unique Requests
  • Client: Making special requests
  • Outsourcer: Responding to special requests
Conclusion
  • Exercise: What's missing in this environment?
  • Exercise solution: What's missing in this environment?
  • Next steps

Taught by

Bob McGannon

Reviews

4.7 rating at LinkedIn Learning based on 48 ratings

Start your review of The Outsourced Environment

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.