Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Soft Skills for Sales Professionals

via LinkedIn Learning

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.

Syllabus

Introduction
  • Upping your sales game
1. The Value of Soft Skills in Sales
  • The new sales landscape
  • Hard sales skills vs. soft sales skills
  • Why soft skills matter to your customer
  • Soft skills can be learned and developed
2. Build Your Soft Skills
  • How to develop your growth mindset
  • Apply adaptability to your sales process
  • Building your empathy in sales
3. Further Building Your Soft Skills
  • Communicate clearly, effectively, and persuasively
  • Connect with prospects and customers in the marketplace
  • How to develop your emotional intelligence for sales
  • Bounce back from professional setbacks with resilience
4. Putting Your Soft Skills into Action
  • Put the soft skills into action
  • Integrating soft skills
  • Continue to build your soft skills acumen
Conclusion
  • Bottom line difference

Taught by

Meridith Powell

Reviews

4.7 rating at LinkedIn Learning based on 2094 ratings

Start your review of Soft Skills for Sales Professionals

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.