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LinkedIn Learning

Soft Skills for Sales Professionals

via LinkedIn Learning

Overview

Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.

Syllabus

Introduction
  • Upping your sales game
1. The Value of Soft Skills in Sales
  • The new sales landscape
  • Hard sales skills vs. soft sales skills
  • Why soft skills matter to your customer
  • Soft skills can be learned and developed
2. Build Your Soft Skills
  • How to develop your growth mindset
  • Apply adaptability to your sales process
  • Building your empathy in sales
3. Further Building Your Soft Skills
  • Communicate clearly, effectively, and persuasively
  • Connect with prospects and customers in the marketplace
  • How to develop your emotional intelligence for sales
  • Bounce back from professional setbacks with resilience
4. Putting Your Soft Skills into Action
  • Put the soft skills into action
  • Integrating soft skills
  • Continue to build your soft skills acumen
Conclusion
  • Bottom line difference

Taught by

Meridith Powell

Reviews

4.7 rating at LinkedIn Learning based on 2094 ratings

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