Get solutions to some of the most common Office 365 support results, and discover how to answer the top how-to questions about Word, Excel, SharePoint, Power BI, and more.
Office 365 for Administrators: Supporting Users (Office 365/Microsoft 365)
Overview
Syllabus
Get Started
- Administrators support Office 365 users
- What you should know
- Help desk role
- Identify training resources
- Training basics: Office 365 portal overview
- Training basics: Common elements
- Troubleshoot user accounts
- Troubleshoot app startup
- Repair Office apps
- Uninstall Office
- Word
- Create a PowerPoint presentation
- Record a PowerPoint presentation
- Excel
- Power BI
- Access
- OneNote
- MyAnalytics
- Use Outlook
- Configure Outlook
- Teams
- Visio
- Project
- Planner
- To Do
- Forms
- Power Automate
- OneDrive
- SharePoint
- SharePoint team site administration
- Yammer
- Publisher
- Sway
- Stream
- Next steps
Taught by
Sharon Bennett
