Get tips on communicating effectively in these nanolearning videos.
Nano Tips to Enhance Your Communication with Shadé Zahrai
Overview
Syllabus
1. Driving Positive Outcomes
- Avoiding the word "why"
- Moving from "but" to "and"
- Encouraging openness: “I like, I like, I wonder…”
- From validation to invitation
- Challenging your assumptions
- Responding positively
- Owning a professional apology
- Modulating vocal tone for engagement
- Aligning delivery and intention
- Reinforcing meaning through body language and gesture
Taught by
Shadé Zahrai
