Microsoft Teams Administration: Managing Collaboration Tools

Introduction

• Configuring Teams policies and settings

1. Manage Chat and Collaboration Experiences

• Configure messaging policies
• Manage external access
• Manage channels for a team
• Manage private channel creation policies
• Manage email integration
• Configure external access for SharePoint and OneDrive
• Manage cloud file storage options for collaboration

2. Manage Meeting Experiences

• Configure meeting settings
• Create and manage meeting policies
• Create and configure settings for live events
• Configure conference bridge settings

3. Manage Phone Numbers

• PSTN replacement based on specific business requirements
• Order phone numbers
• Manage service numbers
• Add, change, or remove an emergency address
• Assign, change, or remove a phone number for a user
• Manage voice settings for users
• Configure dynamic emergency calling

4. Manage Phone System

• Create and configure call queues
• Create and configure auto attendants
• Manage call park policies
• Manage calling policies
• Manage caller ID policies
• Interpret a dial plan
• Interpret the Health Dashboard for Direct Routing

5. Manage Teams and App Policies

• Create a team
• Upgrade an existing resource to a team
• Manage privacy levels for a team
• Manage organization-wide teams
• Create and manage policy packages in Microsoft Teams

6. Manage Membership in a Team

• Manage users in a team
• Configure dynamic membership
• Manage access review for team members

7. Implement Policies for Microsoft Teams Apps

• Manage organization-wide app settings
• Create and manage app permission policies
• Create and manage app setup policies
• Add messaging extensions to a team
• Manage app store customization
• Publish and configure a custom app to Microsoft Teams

8. Monitor and Troubleshoot a Microsoft Teams Environment

• Troubleshoot audio, video, and client issues
• Troubleshoot chat and presence issues
• Identify, collect, and interpret client logs
• Troubleshoot Microsoft Teams sign-in issues

Conclusion

• Recommended courses