Learn why performance measurement is critical and find out how to fix or develop business metric systems that align with your business goals.
Overview
Syllabus
Introduction
- Measuring business performance
- Why companies measure
- Performance measurement terminology
- What should my company measure?
- Characteristic of a good metric
- Additional considerations in developing good metrics
- The four types of data analytics
- Three categories of performance measurement
- Measuring performance with a map
- Evaluating a system of metrics
- Using scorecards to measure and manage performance
- Dashboard and data considerations when measuring business performance
- Next steps
Taught by
Eddie Davila