Discover how to manage up at work and strengthen one of your most important work relationships: your rapport with your boss.
Overview
Syllabus
Introduction
- Welcome
- Overview of managing up
- Understanding anyone else starts with you
- Exploring your social capital
- Learning your manager's world
- Understanding your manager's motivations
- Understanding your manager's expectations
- Choosing your communication channels
- Being helpful
- Helping your manager make decisions
- Making promises
- Promoting yourself
- Responding to feedback
- Documenting issues
- Avoiding tricky issues
- Working with a new manager
- Working with an unavailable manager
- Working with a manager you'll never like
- Working with a remote manager
- Working with a self-important manager
- Working with a less competent manager
- Working with a mean or inappropriate manager
- Repairing a damaged relationship
- Next steps
Taught by
Todd Dewett
