Become an effective manager. Learn the foundational management skills required to achieve business goals and help your team succeed.
Overview
Syllabus
Introduction
- Welcome
- Defining management
- Roles of the manager
- Becoming a new manager successfully
- Monitoring the overall external environment
- Considering the organizational specific environment
- Employee engagement
- Managing globally
- Creating a compelling vision
- Creating a positive culture
- Goal setting
- Embracing your role as an HR partner
- Hiring employees
- Training employees
- Managing performance
- Firing without fear
- Building motivation through developing grittiness
- Expanding empathy and social skills
- Choosing and discerning wisely
- Influencing with storytelling skills
- Coaching and mentoring your employees
- Building trust with your employees
Taught by
Ellen Ensher