Leading with Kindness and Strength

Introduction

• Balancing empathy with decisiveness

1. Nice Is Your Superpower

• The myth
• Meet the nice girl

2. Use Empathy Effectively

• Empathy as a tool
• See feedback as a gift
• How to give empathetic feedback

3. Speak Up and Cultivate Confidence

• The importance of speaking up
• Speak-up strategies
• Cultivating evidence-based confidence

4. Ask for More and Seize New Opportunities

• Why and how to ask for more
• Techniques
• How Amy got a salary increase
• Own your qualifications: The 60/40 rule

5. Create Boundaries around Your Most Precious Asset: Your Time

• Say yes to the things that matter
• How to say no
• The sweet spot between yes and no
• Sorry, not sorry
• Speech weakeners

6. (Net)Work It

• Prioritize networking and know your why
• How to network for results
• My favorite icebreakers

7. In Closing: Pay It Forward

• Four tips to pay it forward
• Closing thoughts