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LinkedIn Learning

Help Yourself: Tech Tips Weekly

via LinkedIn Learning

Overview

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Learn how to solve common IT issues on your own. This collection of hardware, software, and networking troubleshooting tips helps Windows users help themselves.

Syllabus

1. Operating System
  • Dealing with a bad sign-in
  • Doing a Windows checkup
  • Recovering a deleted file
  • Locating a lost file
  • Rolling back an update
  • Fixing a full hard drive
  • Controlling the taskbar
  • Speeding up a slow computer
  • Uninstalling software
  • Mapping a network drive
  • Managing desktop icons
  • Configuring system updates
  • Formatting media
  • Setting laptop power options
  • Setting desktop power options
  • Dealing with an unknown file type
  • Restarting the operating system
  • Renaming a group of files
  • Opening an unknown file attachment
  • Knowing when to call for help
2. Networking
  • Finding the PC's IP address
  • Understanding networking terms
  • Reviewing network layout
  • Troubleshooting the network connection
  • Managing Wi-Fi networks
  • Restarting the network
  • Checking network privacy
  • Accessing a shared folder
  • Sharing a folder
  • Updating the Wi-Fi password
  • Checking your internet speed
  • Mapping a network drive
  • Working with a flakey Wi-Fi connection
3. Security
  • Being password smart
  • Updating your password
  • Spotting a secure website
  • Recognizing a phishing attack email
  • Clearing the browser history
  • Reviewing Wi-Fi security options
  • Managing online passwords
  • Disabling Windows remote desktop access
  • Running Windows Defender
  • Understanding website certificates
4. Hardware
  • Checking a bad keyboard or mouse
  • Understanding PC sound connections
  • Turning off a stubborn computer
  • Identifying odd computer noises
5. Microsoft Office
  • Disabling the backstage
  • Showing (and hiding) the ribbon
  • Selecting another printer
  • Repairing an Office installation
  • Updating the Quick Access Toolbar
  • Excel: Freezing rows or columns
  • Excel: Understanding hash errors
  • Excel: Using the single quote
  • PowerPoint: Starting a presentation
  • PowerPoint: Move around a presentation
  • PowerPoint: Create a slideshow video
  • PowerPoint: Slideshow tips
  • Word: Centering a page
  • Word: Adding a page border
  • Word: Changing the default font
  • Word: Removing the last blank page
  • Word: Rotating a single page
  • Word: Restoring the Save All command
  • Word: Setting tab stops
6. Windows 10
  • Creating a new task view
  • Changing AutoPlay behavior
  • Pruning recent file lists
  • Reviewing keyboard shortcuts
  • Configuring Windows 10 sync
  • Arranging windows
  • Saving your eyes with dark mode
  • Using night light
  • Ratcheting up privacy protection
  • Understanding Quick Access
7. Troubleshooting
  • Accepting why things go wrong
  • Checking the hardware
  • Locating troubleshooting tools
  • Using the Task Manager
  • Activating File History
  • Reviewing events
  • Recovering an earlier version of a file
  • Restoring files from a backup
  • Setting a restore point
  • Using system restore
8. Laptop Assistance
  • Preparing for a road trip
  • Going on the road
  • Configuring the power buttons
  • Adding a full-size monitor and keyboard
  • Entering tablet mode
  • Connecting to a projector
  • Exploring keyboard secrets
  • Working with the touch keyboard
  • Protecting your laptop
  • Connecting to a VPN
9. Shortcuts and Time-Savers
  • Pinning items to the taskbar
  • Adding the address bar
  • Sending favorites to the desktop
  • Changing file association
  • Safely removing external storag
  • Recognizing USB colors
  • Launching a program at startup
  • Using pins for popular files
  • Useful keyboard and mouse shortcuts
  • Panic-driven keyboard shortcuts
10. Images and Graphics
  • Fixing a photo
  • Changing image file formats
11. PC Performance
  • Monitoring performance
  • Disabling Windows background services
  • Understanding memory leaks
  • Stopping a stuck program
  • Using file and drive compression
  • Adding a second hard drive
  • Adding more memory
  • Disabling startup programs
  • Improving hard drive performance
  • Reviewing system performance
12. Storage Management
  • Looking at storage
  • Visiting the Disk Management console
  • Preparing a new drive
  • Partitioning a new drive
  • Repartitioning a drive
  • Extending and shrinking partitions
  • Creating a mirrored volume
  • Formatting and reformatting media
  • Reassigning drive letters
  • Mounting an external drive
13. File Management
  • Creating files, rules, and limitations
  • Organizing files in folders
  • Moving and duplicating files
  • Working with removable storage
  • Archiving files and folders
  • Deleting and recovering files
  • Creating a shortcut
  • Starting a new item
  • Opening a file with a specific program
  • Marking files as read-only or hidden
14. General Computer
  • Locking the PC
  • Stopping a print job
  • Adding more USB devices
  • Buying a new PC or laptop
  • Using a UPS
  • Updating the graphics driver
  • Starting the Windows recovery environment
  • Entering safe mode
  • Using a foreign-language keyboard
  • Applying BitLocker protection
15. Acrobat and PDF Tips
  • PDF tips and tricks
  • Filling in and signing a PDF form
  • Working with PDF files on the web
  • Creating a PDF
  • Creating a PDF form
  • Exporting a PDF to Microsoft Office
  • Securing a PDF
  • PDF troubleshooting
16. Excel Help
  • Handy Excel keyboard shortcuts
  • Creating an instant table in Excel
  • Dealing with cell references in Excel
  • Sizing rows and columns in a worksheet
  • Naming cells
  • Creating a drop-down list
  • Working with text
  • Using the LOOKUP formulas
  • Modifying a chart
  • Merging Excel and Word
17. Web Browser Tips
  • Selecting the perfect browser
  • Choosing a search engine
  • Setting site permissions
  • Opening a group of bookmarks
  • Managing Chrome extensions
  • Customizing the browser
  • Changing the web page view
  • Configuring multiple browser accounts
  • Dealing with cookies
  • Browsing privately
18. Windows 11 Upgrade
  • Qualifying for the Windows 11 upgrade
  • Checking for Windows 11 updates
  • Clearing a stuck Windows update
  • Reviewing Windows 11 changes
  • Checking out the widgets
  • Exploring files in Windows 11
  • Accessing the Windows 11 shortcut menu
  • Reviewing the Windows 11 taskbar corner
  • Setting display options in Windows 11
  • Using Linux in Windows 11
  • Discovering Windows 11 backup options
19. Workplace IT Help Desk
  • Using the office printer
  • Creating an Outlook contact group
  • Creating a shared calendar in Outlook
  • Sharing a calendar event in Outlook
  • Archiving email in Outlook
  • Dealing with suspect email in Outlook
  • Creating a junk email rule in Outlook
  • Keeping your account secure
  • Maximizing an online meeting
20. Microsoft Online
  • Installing and using OneDrive
  • Exploring OneDrive files online
  • Sharing a OneDrive file or folder
  • Confirming the file is saved to the cloud
  • Accessing Microsoft 365
  • Using Microsoft Word online
  • Working in Excel Online
  • Using Microsoft PowerPoint Online
  • Exploring the online version of Outlook
  • Getting feedback in Office
  • Tracking changes in Word
  • Comparing document versions
  • Reviewing document history in OneDrive
21. Simple Hardware Upgrades
  • Replacing a keyboard or mouse
  • Adding a second monitor
  • Going wireless
  • Adding a Wi-Fi adapter
  • Connecting and using a webcam
22. Computer Help and Support
  • Signing into Windows
  • Repairing Windows
  • Controlling the taskbar
  • Speeding up a slow computer
  • Uninstalling software
  • Configuring Windows updates
  • Setting laptop power options
  • Disabling remote desktop access
  • Arranging windows
  • Reassociating files
  • Optimizing the start menu
  • Troubleshooting Bluetooth
  • Applying a desktop theme
  • Scanning a document
  • Linking your phone to Windows
  • Checking system requirements
23. Windows Tricks
  • Saving a web page address
  • Using the character map
  • Copying text between apps
  • Taking a screenshot
  • Printing a list of files
  • Accessing the character palette
  • Typing with your voice
  • Using the cloud clipboard
  • Exploring calculator features
  • Magnifying the screen
  • Focusing on your work
  • Viewing the desktop
  • Changing the input language
  • Curtailing Windows notifications
  • Finding all your apps
24. Productivity Tips
  • Using accelerator keys
  • Organizing the desktop
  • Setting reminders
  • Sticky notes
  • Quick launch shortcuts
  • Naming files for organization
  • Cleaning a crowded folder
  • Using templates
  • Timing your distractions
  • Consolidating app tasks
25. Help for older computers
  • Cleaning out the box
  • Adding or replacing memory
  • Upgrading primary storage
  • Adding external storage
  • Purging old programs
  • Deleting files you no longer need
  • Archiving and cleaning storage
  • Replacing the computer
26. Fixing PC Problems
  • Finding recently opened files
  • Missing internet connection
  • Dealing with downloads
  • Rescuing a dying battery
  • Crashing programs
  • Vanishing work and disappearing data
  • Forgetting passwords
  • Hearing silence
  • Avoiding interruptions and distractions
  • Blaming yourself
27. 21st Century Etiquette
  • Composing a message
  • Replying to an email
  • Setting the To, Cc, and Bcc fields
  • Choosing to send an attachment
  • Deciding whether to text or email
  • Interacting on social media
  • Understanding online meeting rules
28. Artificial Intelligence
  • Refining AI results
  • Using AI to compose text
  • Troubleshooting with AI

Taught by

Dan Gookin

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