Learn how sales and services professionals can integrate AI into their workflows.
Overview
Syllabus
Introduction
- AI in sales and services
- The evolution of sales and services technology
- Foundations and potential of generative AI
- The generative AI ecosystem
- Limitations and restrictions of generative AI
- Humanity's competitive edge over AI
- Today's real-world sales applications of generative AI
- Tomorrow's real-world sales applications of generative AI
- Case study: AI-driven sales success
- Navigating the challenges for sales and services
- Ethical considerations of AI for sales and services
- Generative AI tools for sales: ChatGPT and beyond
- Lessons learned and best practices
- How to stay ahead of generative AI trends
Taught by
Sam Mallikarjunan