Generative AI for Sales and Services Professionals

Introduction

• AI in sales and services

1. The Foundations of AI in Sales and Services

• The evolution of sales and services technology
• Foundations and potential of generative AI
• The generative AI ecosystem
• Limitations and restrictions of generative AI
• Humanity's competitive edge over AI

2. How Sales and Services Professionals Can Use Generative AI

• Today's real-world sales applications of generative AI
• Tomorrow's real-world sales applications of generative AI
• Case study: AI-driven sales success

3. Overcoming the Challenges and Pitfalls of Generative AI

• Navigating the challenges for sales and services
• Ethical considerations of AI for sales and services

4. Generative AI Tools and Techniques for Sales and Services Professionals

• Generative AI tools for sales: ChatGPT and beyond

5. The Future of Generative AI and How to Stay Ahead

• Lessons learned and best practices
• How to stay ahead of generative AI trends