Explore the impact of digital transformation on your business, and learn how to successfully implement and lead digital transformation initiatives.
Overview
Syllabus
Introduction
- Being a leader in business transformation
- Who is this course for?
- Living in an age of disruption
- Defining modern digital and business transformation
- Technology as a commodity
- Working online
- Expanding data through the Internet of Things
- Evolution of automation and AI
- Not understanding the problem
- Not understanding the need
- Not understanding the scope
- Not understanding the appetite
- Identifying what's broken
- Mitigating the risk of information accumulation
- Streamlining and automating processes
- Engaging employees and growing skills
- Leveraging customer networks
- Innovating through experimentation
- Defining AI
- Using AI to analyze and project
- Using AI to develop solutions
- Protecting security with AI
- Possible AI problems for business
- Developing ethical AI policies
- Explaining in plain language
- Working through resistance
- Modeling behaviors
- Keeping communication channels open
- Developing a learning culture
- Next steps
Taught by
Phil Gold