Digital Transformation Tips

Introduction

• Digital transformation and your business

1. Foundations of Digital Transformation

• Making data and systems accessible via the cloud
• Linking elements together via the Internet of Things
• Big data: Mining for insights
• Securing your records via blockchain
• Using AI and machine learning to automate improvements

2. Check Readiness: Look before You Leap

• Build leadership buy-in to boost adoption
• Start from well-defined processes for smoother transitions
• Verify available time and funding before you start to guarantee completion
• Watch out for transition overload that can stall adoption

3. Planning for Success

• Know what you're trying to fix by understanding your current state
• Engineer with the goal in mind to prevent wasted effort and scope creep
• Determine your labor requirements to get personnel in place in time
• Identify and fix technological gaps first to make transformation tools available

4. Communication Best Practices

• Understand the needs of your participants for clearer communications
• Build audience-appropriate communications for better message penetration
• Make training materials easily available to keep employees informed and engaged
• Create feedback loops to monitor the transformation experience and know when adjustments are needed

5. Iterate

• Measuring your digital transformation against metrics
• Ongoing ways to advocate for your digital transformation
• Continuous learning: Keep your workers engaged and skilled up
• Continue to expand, change, and retreat as needed to keep current
• Celebrate

6. Workplace Transformation

• Chat vs. email: Use the right tool for better communications
• Links vs. attachments: Boost collaboration and reduce the risk of conflicting information
• Video vs. in-person meetings: Enabling speed and inclusion

Conclusion

• Next steps