Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
Overview
Syllabus
Introduction
- What are the benefits of emotional intelligence?
- What is emotional intelligence?
- The emotions in EQ
- Managing emotional reactions
- Understanding your personal EQ
- Managing your mindset
- Finding your flow
- Thoughts and emotional intelligence
- Dealing with stressful situations
- Shift perspective to shape behavior
- Developing social awareness
- Connecting with empathy
- Communication and social awareness
- Play to your personal strengths
- Collect feedback to build connection
- Communicate intention and impact
Taught by
Dr Gemma Leigh Roberts