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LinkedIn Learning

Developing Your Emotional Intelligence (with Audio Descriptions)

via LinkedIn Learning

Overview

Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

Syllabus

Introduction
  • What are the benefits of emotional intelligence?
1. Understanding Emotional Intelligence
  • What is emotional intelligence?
  • The emotions in EQ
  • Managing emotional reactions
2. Being Self-Aware
  • Understanding your personal EQ
  • Managing your mindset
  • Finding your flow
3. Managing Yourself
  • Thoughts and emotional intelligence
  • Dealing with stressful situations
  • Shift perspective to shape behavior
4. Social Awareness
  • Developing social awareness
  • Connecting with empathy
  • Communication and social awareness
5. Managing Relationships
  • Play to your personal strengths
  • Collect feedback to build connection
  • Communicate intention and impact

Taught by

Dr Gemma Leigh Roberts

Reviews

4.6 rating at LinkedIn Learning based on 195 ratings

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