- Learn the essentials of coaching and developing employees.
- Describe how to lead and motivate the people around you.
- Build an engaging and supportive work culture.
Overview
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Support the development of your employees' skills and abilities. Identify the developmental needs of others and help them thrive at work. Learn how to provide timely guidance and feedback. And learn how to motivate and direct people as they work—all while achieving your organization's objectives.
Syllabus
- Course 1: Coaching and Developing Employees
- Harness the power of coaching in the workplace. Learn how to use coaching to increase employee engagement, productivity, and results.
- Course 2: Delivering Employee Feedback
- Learn how to provide your employees with meaningful feedback that helps them learn and grow.
- Course 3: Building a Coaching Culture: Improving Performance Through Timely Feedback
- Learn how to improve employee performance and engagement through coaching and timely feedback.
- Course 4: Coaching Skills for Leaders and Managers
- Learn coaching skills that can help you develop your employees and add value to your organization.
- Course 5: Developing Your Team Members
- Learn how to address the unique development needs of different team members and determine how to best allocate your time as you help your employees improve their performance.
- Course 6: Managing Employee Performance Problems
- Learn to manage employee performance problems.
- Course 7: Persuasive Coaching
- Bring your coaching to a new level using the psychology of persuasion. Learn persuasive techniques to help those you coach enjoy more professional success and personal happiness.
- Course 8: Employee Experience
- Learn how to design an employee experience program for your company.
Taught by
Lisa Gates, Todd Dewett, PhD, Brian Ahearn, CPCU, CTM, CPT, CMCT, Sara Canaday, Mike Figliuolo, JoAnn Corley-Schwarzkopf, Brian Ahearn, CPCU, CTM, CPT, CMCT and Pat Wadors