Learn how to provide your employees with meaningful feedback that helps them learn and grow.
Overview
Syllabus
Introduction
- The manager's role in delivering employee feedback
- The feedback process
- Types of feedback
- Characteristics of effective feedback
- Feedback: Role play
- Observing employee behavior
- Preparing to deliver feedback effectively
- Handling critical feedback
- Managing negative feedback interaction
- Understanding common challenges of delivering feedback
- Next steps
Taught by
Todd Dewett
