From Kim Scott, the author of Radical Candor, this course teaches a compelling new approach to management based on compassion, open communication, and humanity.
Compassionate Candor: A Radical Approach to Management with Kim Scott
Overview
Syllabus
Introduction
- The role of managers in today's workplace
- What do managers do?
- Compassionately candid relationships
- Moving out of ruinous empathy
- Combatting obnoxious aggression
- Confronting manipulative insincerity
- Staying in compassionate candor
- Being a thought partner
- Order of operations
- Four steps to soliciting criticism
- Giving praise
- Giving criticism
- Gauging how your words are landing
- Superstar mode vs. rockstar mode
- Managing people in superstar or rockstar mode
- There's no such thing as a B player
- Managing people out
- Manager, look yourself in the mirror
- Getting stuff done as a manager
- Turning ideas into decisions
- Turning decisions into results
- Debates vs. decisions
- Staying centered as a manager
Taught by
Kim Scott
