Learn how to communicate across cultures more effectively during virtual meetings.
Overview
Syllabus
Introduction
- Cross-cultural virtual communication
- Pros and cons of cross-cultural virtual meetings
- High vs. low-cultural context in virtual meetings
- Reading the room in virtual meetings
- Being attuned to virtual task vs. relationship orientation
- Making decisions in the virtual setting
- Consider the time orientation cultures in virtual meetings
- Tackling verbal nuances
- Focusing on non-verbals
- Communicating with empathy
- Challenging scenarios
- Preparing to meet for the first time
- Delivering bad news
- Dealing with conflict
- Giving feedback
- Becoming more flexible
Taught by
Tatiana Kolovou