Change Management Foundations

Introduction

• Change management foundations course overview

1. The Truths of Leading Change

• How do people process change?
• What leaders must know about the nature of leading change

2. Phase 0: The Change Readiness Assessment

• The six questions leaders must ask before implementing change
• Assessing an organization's readiness for change
• The importance of enrolling early in managing change

3. Phase 1: Evoke Enthusiasm for Change

• How to create enthusiasm for change
• Barriers to creating enthusiasm for change

4. Phase 2: Move Employees to Commitment

• Helping employees understand how to change
• How to get employees invested in change
• How to have one-on-one change conversations with employees

5. Phase 3: Create New Habits

• How to make change stick by forming new habits

Conclusion

• Building a change action plan (CAP)