Overview

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In this course you’ll review core Google Admin console features and functionalities, and ChromeOS tenets and best practices. You’ll learn how to manage devices and users from the Admin console, and troubleshoot common concerns. You’ll also review ChromeOS security processes, and learn how to configure and manage policies and identity features. Many of the modules in this course align with the topics included in the Professional ChromeOS Administrator certification exam, so it can serve as a helpful reference guide as you prepare to sit the exam. This course will help you to determine whether you’re ready to take the exam or if you still need to review concepts or topics to prepare.

Syllabus

Introduction to ChromeOS Administration

Overview; part 1: Introduction to ChromeOS Administration
Overview; part 2: Course overview
Introduction to ChromeOS Administration Study guide

Overview of basic Admin console functionality

Lesson 1: Key Admin console features and policies; step 1: Introduction to the Google Admin console
Lesson 1: Key Admin console features and policies; step 2: Use policies to manage users, devices, and browsers
Lesson 2: Chrome Enterprise Upgrade trials and domain verification; step 1: Set up a Chrome Enterprise Upgrade trial
Lesson 2: Chrome Enterprise Upgrade trials and domain verification; step 2: How to verify your domain
Lesson 3: ChromeOS device management; step 1: Purchase ChromeOS device management
Lesson 4: ChromeOS device enrollment and setup; step 1: Enroll ChromeOS devices
Lesson 4: ChromeOS device enrollment and setup; step 2: Zero-touch enrollment
Lesson 4: ChromeOS device enrollment and setup; step 3: Setup and sign-in for first-time users
Lesson 5: Admin roles; step 1: Assign and create admin roles
Lesson 6: Configure apps and extensions: step 1: Push apps and extensions
Lesson 7: Status of the device; step 1: Remote access and troubleshooting
Lesson 7: Status of the device; step 2: Manage, disable, and deprovision devices

ChromeOS security processes

Lesson 1: Understand ChromeOS fundamental security tenets: step 1: ChromeOS fundamental security tenets
Lesson 2: User and device certificates: step 1: Deploy and manage certificates
Lesson 3: Set up networks; step 1: Set up Wi-Fi and Ethernet networks
Lesson 3: Set up networks; step 2: Add VPN configurations
Lesson 4: Understand security settings; step 1: Security and privacy policies
Lesson 4: Understand security settings; step 2: Verified Access

Configure ChromeOS policies

Lesson 1: Understand ChromeOS policy management; step 1: Understand ChromeOS and Admin console policies
Lesson 2: Apply ChromeOS policies; step 1: Policies for devices
Lesson 2: Apply ChromeOS policies; step 2: Policies for users, enrolled browsers, and apps and extensions

Identity management

Lesson 1: Configure identity features; step 1: Single sign-on with Google as the identity provider
Lesson 1: Configure identity features; step 2: Single sign-on with a third-party identity provider
Lesson 1: Configure identity features; step 3: Best practices for single sign-on with a third-party identity provider

ChromeOS tenets

Lesson 1: Understand ChromeOS best practices; step 1: Security best practices for administrator accounts
Lesson 1: Understand ChromeOS best practices; step 2: How to set up a test domain
Lesson 1: Understand ChromeOS best practices; step 3: Configure ChromeOS automatic updates
Lesson 2: Best practices for monitoring your ChromeOS fleet: step 1: Effective ChromeOS fleet monitoring
Lesson 3: Select the appropriate hardware; step 1: How to choose the right ChromeOS devices

Troubleshoot common concerns

Lesson 1: Wipe devices; step 1: Wipe ChromeOS devices
Lesson 2: Resolve common issues with ChromeOS devices; step 1: Resolve common issues with ChromeOS devices and the Admin console
Lesson 3: ChromeOS updates and new features; step 1: Troubleshoot common ChromeOS update issues
Lesson 4: Contact support; step 1: Process for contacting support