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Learn Drucker School MBA Essentials

Salesforce via Trailhead

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Overview

Discover Peter Drucker's take on management with this MBA-focused curriculum from the Drucker School of Management.

Create a blueprint for your organizational actions by answering five questions.
Turn your organization into a customer and market-driven powerhouse with these insights.
Use a balanced scorecard to track your progress and get your company aligned.
Stay competitive with the Drucker principles for driving change within your organization.

Syllabus

Drucker School—Business Performance Basics

Get to Know the Drucker School of Business
Understand the Five Most Important Questions to Ask About Your Business
Learn Best Practices from The Financial Times
Apply the Five Questions
Identify the Top Five Things Salesforce Admins Can Do

Drucker School—Customer & Market Strategy

What is a Customer- and Market-Driven Organization?
Learn the Three Essential Activities of Customer- and Market-Driven Organizations
Make Your Organization More Customer- and Market-Driven
Learn Best Practices from Philips Healthcare
Assess Your Company
Explore Salesforce Solutions for Customer- and Market-Driven Companies
Identify the Top Five Things Salesforce Admins Can Do

Drucker School—Balanced Scorecard

Get Started with the Balanced Scorecard
Learn Best Practices from New Jersey Transit
Balance Your Scorecard
Identify the Top Five Things Salesforce Admins Can Do

Drucker School—Organizational Change Leadership

Learn Drucker’s Approach to Change
Become a Change Leading Organization
Manage Organizational Change
Learn Best Practices from American Express
Do These Five Things to Drive Organizational Change

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